FatCow was designed from the start to be a different alternative in Web hosting… as you can tell by its unique name. FatCow began with the idea that customers didn’t need any extra technology jargon or confusing pricing schemes. They needed a streamlined experience that was easy to use and understand. FatCow has been around since 1998 so they have had time to change and adapt to customers’ needs. They pride themselves on being “old-fashioned,” however in their approach to customer service and reliability.
Founded in 1998, FatCow is well known for being the cheapest hosting provider on the web. What isn’t as well known is their dedication to excellent customer service which is what really makes them a great value.
Customers review that FatCow has an average 99% uptime, so minimal time is lost when incidents do occur. In addition, FatCow keeps a back-up for all of its customers, so that none of your information or hard work is ever lost. Fatcow maintains a round-the-clock monitoring system to ensure that its servers and infrastructure are running at peak performance and server contents can be reliably accessed 24 hours a day.
FatCow is particularly unique in that they have only one plan, and one price. The FatCow hosting plan costs just $3.15/month.
No set limit on disk space, but customers must operate within a “normal” range as outlined on their website
No set limit on bandwith, but customers must operate within a “normal” range as outlined on their website
Unlimited POP mailboxes
Free domain name
Free website builder
Shopping carts and online store and selling features available
SSL secure server
Unlimited FTP users and subusers
Search engine marketing included
Free Yellowpages.com listing
24×7 customer support
30 day money back guarantee
FatCow offers customer support in a few different ways. Customers can log in to the support console for specific account questions or questions about their websites. In addition, FatCow has a customer support hotline and a live chat feature available. Also available to FatCow customers are hundreds of Knowledge Base articles to help answer questions, and an easy-to-understand user guide. Something that might be particularly helpful for the newcomers are the tutorials. FatCow offers many tutorials on their website to help users get started, and solve problems along the way, so no phone call or live chat is necessary.
FatCow is an innovative and somewhat unique company that although they have made changes to adapt to the changing market for customers, still takes an old-fashioned approach to reliability and customer service. FatCow makes it possible for users to start their website and immediately begin bringing customers in through advertising and social media incentives. Because of FatCow’s dedication to an easy customer experience and their low prices, they are a great web hosting company for small businesses or individuals who are just starting out and need a simple, and easy experience.