HostDone provides guaranteed reliable Internet access, web hosting, security and powerfully managed services that allow customers to realize their business goals through global strength and expertise. They are most well-known for security and support, and offer pricing that is affordable for people looking for an array of different features.
Navigating HostDone’s website is not for those who are new to web hosting and looking for a good starting point. The website has an extremely large amount of content and can be overwhelming to look at, let alone navigate. In addition, the web site does not seem to be professionally written or maintained as many of the sections are not written properly and can even be hard to read and understand at times. This does not mean that HostDone is not a great choice for web hosting, but I definitely feel like it throws up a red flag for professionalism and dedication.
Customers do not seem to have a problem with reliability with HostDone, and the company itself boasts 99.9% uptime for its users. Many customers have explained that although HostDone is reliable and they do not see much downtime, the servers move very slowly, and if they use too much resource space, they are asked to either close down their site or upgrade to a different plan, despite the advertisements for unlimited space. Overall, HostDone is reliable and customer’s sites are up and running true to their guarantee, but they are not always running at an efficient speed or with the capacity that they were promised.
Pricing and Plans
Monthly Cost Disk Space and
Bandwith Email Accounts Mysql Databases FTP Sub Accounts
Personal $2.25 50 GB/150GB 50 2 Additional Cost
Standard $4.49 200 GB/400 GB 100 5 5
Advanced $6.99 Unlimited 400 Unlimited 10
Professional $11.99 Unlimited Unlimited Unlimited 50
Developer $15.99 Unlimited Unlimited Unlimited Unlimited
Reseller and Dedicated Hosting
HostDone also offers reseller and dedicated hosting options. Reseller hosting begins at $12.99 a month and offers features such as unlimited domains, unlimited email accounts, free site builder software, more than 500 free website templates, and both automated and customized plans. Dedicated hosting begins at $125.00 per month and offers customers a brand new Dell server, a 7 day money back guarantee, a 99.9% uptime guarantee, free reboot, fast hardware repair, and remote desktop access.
HostDone offers 24\7 support in a way that is convenient for the customer. The HostDone Support Team gives quick and professional support in answering all your questions. Customers are able to use the support center inside the control panel to submit requests by simply clicking on Support Center>Make a Ticket. Customers will then describe the nature of the problem and how it can be repaired. Customer can also read the FAQ section on the support section of the HostDone website, or engage in a live chat with a customer support professional.
HostDone prides itself on customer support, security, and affordable pricing. Overall, customers seem to have mixed reviews of HostDone in all areas. Despite what seems to be relatively well-received reliability HostDone users complain about slow operation of their sites, and confusion with what “unlimited” really means. The HostDone website is difficult to navigate and personally, I would feel a little uneasy about their professionalism or dedication because of it. However, their web hosting packages are rich with features and they offer a lot in terms of customizable packages for their customers.