Media Temple Review

 
 
Hosting Highlights
 

Company Overview:
Media Temple opened for business in 1998 and has strived to help people and their businesses succeed online since inception. They now have over 125,000 customers in 100 countries relying on them for a variety of services. Media Temple not only serves ordinary customers, but top companies such as Starbucks, Adobe, Adidas, Samsung, and Toyota.
 
Hosting Plans:
Virb Site Builder - Starts at $10/month
Grid Service - Starts at $20/month
Dedicated Virtual - Starts at $50/month
 
Recommended For:
Cloud Hosting, Managed Hosting, Dedicated Hosting, Linux Hosting, VPS Hosting
 
Awards:
 
Coupons:
10% OFF FOR LIFE on (gs), (dv) and (ve) plans:
Coupon Code - MTWEBHOSTINGPREVIEW
 
Reliability
 
 
 
 
 


 
Pricing
 
 
 
 
 


 
Features
 
 
 
 
 


 
Security
 
 
 
 
 


 
Admin Panel
 
 
 
 
 


 
Support
 
 
 
 
 


 
Our Rating
 
 
 
 
 
5/ 5


User Rating
17 total ratings

 

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The Good


Superior customer support
Customizable features
Large variety of hosting plans
Simple account center

The Bad


Expensive pricing
Spotty response times



 
The Skinny
 

Media Temple has been in business since 1998 which doesn’t make them just any “fly by night” web hosting company. They have longevity that proves that they are innovative and adaptable to their customers’ needs. Although their prices might seem higher than other web hosting companies, they offer features, quality, and support that is unmatched by other companies in the industry.

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The Nitty Gritty
 
 

About Media Temple

Media Temple web hosting has been serving customers practically since the internet was in its infancy. They’ve forgotten more about serving up websites than most other hosting companies will ever know.

Reliability

Media Temple boasts impressive reliability, but also honesty when things don’t work the way they should. When something unexpected happens that affects a customer’s website, Media Temple immediately provides transparent status updates in real-time through their custom-built incident manager. Customers can subscribe to the RSS feed for an incident to stay updated until it’s resolved. Customers across the board seem to agree that Media Temple has the most uptime of any web hosting company whom with they have done business. They average only one minute and thirty-four seconds of downtime or less each month.

Pricing and Plans

Virb

Whether you’re a novice or a pro, Virb is perfect for building a website quickly and easily. Whether you are looking to create a portfolio site, sell your products, or start a blog, A Virb site provides the services you need to get your site finished and live. Virb sites start at just $10/month.

Features:

  • No code required
  • Built-in mobile styling
  • Easily manage your pages
  • Store and link to documents and files
  • Set site passwords and privacy
  • Choose from simple page types
  • No limit on content or bandwidth
  • Add stores, blogs, and more
  • Cloud hosting, backed by Media Temple
  • Clean, HTML-based templates
  • Add and edit meta data
  • Integrated with Google Tools
  • Reliable, fast, and secure
  • Coded for SEO
  • Easily add a custom domain
  • Fast and friendly support
  • Social integration

Grid Service

With this shared hosting plan customers don’t need to worry about sudden increases in traffic. The Grid is perfect for a WordPress blog, portfolio site, or small business website with e-commerce. Grid Service web hosting starts at $20/month.

Features:

  • Clustered architecture
  • Money Back Guarantee
  • Easy to use, optimized auto-installers for WordPress, Drupal & ZenCart.
  • Grid Service handles traffic spikes with the power of hundreds of servers behind your site.
  • 100GB premium storage
  • 1TB network transfer
  • Host up to 100 domains
  • 1000 email accounts

Dedicated Virtual

Dedicated Virtual hosting is the best choice for a scalable, easy-to-use virtual hosting solution. Virtual hosting allows you to manage your dedicated server from any location. Starting at $50/month, these plans are customizable with the highest price being $750/month.

Features:

  • Manage your server from any location
  • The SaaS Application Packaging Standard’s catalog of instantly installable apps is included free
  • Easily grow with just the click of a button
  • Plesk 11.0 simplifies administration, but root access gives the customer total control
  • Customers can profit with easy and powerful reseller features

Customer Support

Media Temple feels that although they offer many services, their main service is customer service and support. They are available 24/7, every day of the year via phone or e-mail. Many customers who use Media Temple explain that when they have an issue with their website Media Temple often contacts them much more quickly than their help ticket even stated. Among other things, Media Temple customer support promises to to be accessible, friendly, and helpful at all times, and always reply to your emails and support tickets within 24 hours. The biggest complaint about Media Temple’s customer support is that it often takes them much longer than their promised 24 hour window. Media Temple’s site has a pretty cool feature under “System Status,” that allows customers to see what incidents are occurring on the network at that time, and when they plan to be resolved. Customers can even subscribe to the RSS feed so that they can keep a close eye on how the incidents are being fixed. Media Temple’s site also has a “Knowledge Base” section that has articles to help customers answer many of their questions without even having to contact a support professional. Overall, it seems like Media Temple tries to keep your site in your hands as much as possible.

Conclusion

Media Temple offers a wide range of services for people who are just starting out, and those who have well-developed companies looking for a new place to host their website. They offer competitive reliability and easy to use features and website management. Some aspects of their customer support are fantastic while they seem to lack in response time. Although Media Temple does have more expensive prices than some companies, many customers feel they offer “more bang for your buck,” as you are really getting what you pay for.

Visit MediaTemple

Was this review helpful? If so, we’d love to hear your thoughts in the comments below. Sign up for our newsletter to get additional hosting insights and coupons. There’s a lot more where this came from!

Tim Seidler

 
Hosting connoisseur, family man and lover of fine things.


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